FAQ SES985 - Emporium Star General Trading LLC

How fast does the Oracle™ Jet heat up?

Thanks to its ThermoJet® heating system, the Oracle™ Jet reaches optimal temperature in just seconds, making it one of the fastest in its class.

Is delivery available outside the UAE?

Yes! We deliver across all GCC countries including Saudi Arabia, Oman, Kuwait, Bahrain, and Qatar.

What is the warranty on the Oracle™ Jet in the UAE?

Sage Appliances offers a 2-year repair warranty for Sage Oracle™ Jet purchases within the UAE.

What is the water tank and bean hopper capacity?

Water tank: 2.3L
Bean hopper: 340g

What accessories are included with the Oracle™ Jet?

Included accessories:

58mm stainless steel portafilter
480ml stainless steel milk jug
Knock Box™ 10
Single wall 1 & 2 cup filter baskets
Cleaning Kit
Drip tray guard

What are the dimensions of the machine?

The Oracle™ Jet measures:

Height: 42.5 cm
Width: 38.1 cm
Depth: 36.8 cm

It fits well on most standard kitchen countertops.

Can I customize drink settings?

Absolutely. The Oracle™ Jet offers:

14 pre-set recipes
20+ fully customisable drinks
Adjustable milk temperature (40°C to 75°C) and 8 texture levels
Custom espresso extraction temperature control via heated group head

What is the difference between Oracle™ Jet and other Sage espresso machines?

The Oracle™ Jet features:

58 mm stainless steel portafilter (professional grade)
Integrated precision burr grinder with 45 grind settings
ThermoJet® heating system with ultra-fast heat-up and energy efficiency
Touchscreen with 14 pre-set drinks, including new cold options
Barista Guidance technology to help optimize your shot

These advanced features make it ideal for users seeking automation without sacrificing control or quality.