Privacy policy
This statement outlines Emporium Star General Trading LLC’s (“Emporium Star,” “we,” “us,” or “our”) policies regarding personal information collected or submitted through our website, www.esgt.me (the “Site”), or via any other means.
- ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
- https://esgt.me/’will not pass any debit/credit card details to third parties’’
- https://esgt.me/’takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://esgt.me/ (website) cannot guarantee the security of any information that is disclosed online’’
- https://esgt.me/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
- “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
Your Privacy is Important to Us
Emporium Star respects and upholds the confidentiality of information and the privacy of individuals. We are committed to ensuring the privacy of personal information you provide. Unless we have your explicit consent, we will only collect and use your personal information as set out in this privacy policy. When we or our documents request personal information, we will clearly state the purposes for its use and potential disclosure.
We acknowledge your right to control how your personal information is collected and used.
Personal Information We Collect
The types of information we may collect or that you may submit include:
- Contact information: name, current addresses, age group, email address, telephone/mobile phone number, and fax number
- Information about your visit to the Site, including the date and time of your visit, the pages accessed and documents retrieved, and the type of browser used
- Any personal correspondence, including emails (“Personal Information”)
Providing other information is not mandatory but may help us respond to your requests more effectively.
Why We Collect Personal Information
Emporium Star offers various products and services and strives to meet your needs with after-sales services and improved product performance. To achieve this effectively, we collect certain Personal Information.
Obtaining Your Consent
We collect your Personal Information only with your consent, for example, when you open an account, request a service, purchase and receive product deliveries, participate in special offers, or utilize after-sales services. We may request your consent for product improvement initiatives or marketing purposes that we believe would benefit you. However, unless you are informed otherwise, the Personal Information we hold is for establishing and managing our business relationship with you. Sensitive information (e.g., information about your health, race, ethnicity, religious beliefs, or sexual preferences) is subject to stricter limitations and governed by law. We will not collect sensitive information about you without your express consent.
By communicating with Emporium Star, including via email and online forms, you consent to the collection of the Personal Information you provide.
You have the right to anonymity and are not obligated to provide us with Personal Information. However, if the information is necessary to fulfill your request for a specific product or service, we may be unable to provide it without your Personal Information.
Maintaining Personal Information Records
Depending on the product or service you have acquired, we may need to keep a record of the transaction for business purposes or to address your concerns.
We may retain personal information for the following purposes:
- Internal accounting and administration
- Providing account information, including regular statements
- Responding to inquiries
- Enhancing customer service, product options, and product performance
- Processing promotions, competition entries, redemption vouchers, and special offers where you have voluntarily provided your details
- Administering warranty claims and sales records
- Informing you about updates or changes to the product or service you have acquired
- Providing information about us, our products, services, and special offers
- Analyzing website usage
Payment confirmation:
- Payment confirmation will be sent to your email by the gateway provider that you select.
Disclosure of Your Personal Information
While Emporium Star uses industry-standard practices to protect your Personal Information, due to technical limitations, we cannot guarantee that all private communications and Personal Information will never be disclosed in ways not described in this Privacy Policy. Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private. Despite this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party.
The following describes some instances where your Personal Information may be disclosed, and you expressly agree to such disclosure by Emporium Star:
- Aggregate Data: We may internally gather data across all our Site visitors and keep a record of your usage patterns. As a result, we may disclose some limited, non-specific Personal Information to third parties for marketing and promotional purposes. However, in these situations, we do not disclose any information that could be used to identify you personally. Certain information, such as your name, email address, address, and telephone number, are NEVER disclosed to advertisers.
- Cookies: When you visit our Site, our server may place a small data file known as a “cookie” on your hard drive. This enables us to analyze usage patterns on our Site to tailor it to our users’ needs. Cookies are safe and cannot be used to deliver viruses. Cookies only identify your computer to our servers when you visit our Site. Most web browsers are set to accept cookies. If you do not wish to accept cookies,